drp shops
- Thread starter DATEC
- Start date
Chris_Hamilton
Trying to be the best me, I can be
My day job is at a shop that has several DRP contracts, I've also worked at a shop that was almost exclusively DRP for two Insurance companies. What do you want to know? I will say that if you care about quality you really don't want any DRP work. Basically you make less per hour and agree to repair the vehicle the way the Insurance company wants (think aftermarket TongYang stuff that doesn't fit on a 2014 with under 5000 miles....that was last week here at the shop I'm at) in exchange for the guarantee of work (but you don't always get the job depending on the customer). Unless you live in a very rural area most DRP's have been snapped up by shops already. If you are interested in trying to get some DRP's though the best way to go about it is to talk to the adjusters for the various companies. They can get the process rolling for you (provided they are looking for or accepting shops for their Direct repair program.)
crashtech
Combo Man & Mod
Given the way that insurance companies have inserted themselves between prospective customers and repair shops, one of the easiest ways to guarantee a steady flow of work is to enter into one-sided DRP contracts. But what often happens is these contracts take away pride in workmanship in trade for a fistful of dollars and added liability risks. Given that most shop owners don't know anything about contract law, insurance companies have found it laughably easy to turn shops into puppets that willingly perform barely adequate repairs while assuming full liability when something goes wrong.
Even though my shop may never have the throughput of a DRP, we always maintain the right to approach vehicle repair on our own terms, and we never forget that we work for the customer, not the insurance company.
Even though my shop may never have the throughput of a DRP, we always maintain the right to approach vehicle repair on our own terms, and we never forget that we work for the customer, not the insurance company.