I've been self employed for 4 years in a one man shop. I have probably pushed my luck some in this area as I've never really done any type of authorization to start repair forms or anything like that, just always done the job, got paid and gave them a receipt. Was wondering what type of paper work you guys do with customers before work starts. I do a mixture of collision and restoration, but I am hoping to get away from the collision stuff in the future. Any info or advice would be appreciated.