Tech Line

[Barry]

If in the last two weeks you have tried to call the tech line and not gotten through, it is because I have been on phone most of time, If you left a message, i called back in 10 minutes to 2 hours and i know a lot don't leave a message.

The cold has been everywhere and the calls vary from, shop will not get higher then 55 as its 10-20 below to If I'm lucky I can get the shop to 65-68.
The best one was today from Florida, "its freezing down here and paint area is about 68" I should have offered to come down and help out but I don't think that fast!

At some times i have been 6-8 messages behind, like today for about 5 hours, totally caught up about 6:30 tonight.
Just have patience with me, as you can be assured, I'm not on the golf course!
Sorry
Barry

 

[carolinacustoms]

Well I have not had the need to call recently, but I am sure I speak for everyone when I say THANK YOU for providing the support and services you offer for your products (and everyone else's for that matter).

Kelly

 

[John Long]

Well I have not had the need to call recently, but I am sure I speak for everyone when I say THANK YOU for providing the support and services you offer for your products (and everyone else's for that matter).

Kelly

Ditto. (Big Smiley Face).....

John

 

[CBPayne]

I really appreciate the tech line, but I don't see how you can do it 24/7. I feel bad when I call for important but silly stuff that I can't find the answer to. For example I googled and search on this forum for an hour or so about how neutralizing baking soda. Thanks Barry for all the help.

 

[bomccorkle]

If it weren't for Barry's tech I'd have been up sh$& creek a few times now...... And never short with ya and always explains the why's....

 

[Chad.S]

I don't know how the guy does it!! It can be quite the task talking that much on the phone. and I know a lot of the calls and questions have to be very similar. I get a fair amount of calls during the week but no where near the amount that I am sure Barry gets. Hats off to ya!!